Privacy policy
At Maison Vance, protecting your personal information is an integral part of the attentive, careful service our customers appreciate. This Privacy Policy explains how we collect, use and protect your data when you visit https://maison-vance.fr/, place an order or contact our customer service team. By using our site, you agree to the practices described below. If you do not agree, we invite you not to use our services.
Who we are
Company name: Maison Vance
Address: Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands
Email: info@maison-vance.fr
Data we collect
When you use our site, we may collect:
Technical data such as your IP address, browser type and time zone
Personal information provided when placing an order, such as your name, email address, phone number, shipping address and payment information
Information you provide to us when you contact us, such as support requests
How we use your data
We use your data to:
Process and deliver your orders
Provide customer service
Protect our site and prevent fraud
Personalize your shopping experience
Send updates, offers or marketing messages, only if you have chosen to receive them
Sharing your data
We share your data only with trusted partners, such as:
Payment service providers
Delivery services and carriers
Technical and marketing service providers such as Shopify
We never sell or rent your personal data.
Cookies
Our site uses cookies to:
Remember your preferences
Improve site performance
Offer you content tailored to your interests
You can disable cookies in your browser settings, but some site features may not function properly.
Your rights
As a user, you have the right to:
Access the personal data we hold about you
Correct or delete your data
Restrict the processing of your data
Receive a portable copy of your data
Withdraw your consent at any time, including unsubscribing from newsletters
To exercise your rights, contact us at: info@maison-vance.fr
Protection of children
Our services are intended for adults. We do not knowingly collect data about individuals under 18 years of age. If such data is identified, it will be deleted immediately.
International data transfers
Please note that we may transfer, store and process your personal information outside your country of residence.
If we transfer your data outside the European Economic Area or the United Kingdom, we will use recognized mechanisms, such as the European Commission’s standard contractual clauses, or any applicable UK equivalent, unless the country concerned is recognized as providing an adequate level of protection.
Data security and retention
We attach great importance to data security and retain your information only for as long as necessary to:
Provide our services
Meet our legal obligations
Resolve disputes
Updates to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on the Maison Vance website. We recommend that you review it regularly.
Contact us
If you have any questions about this policy, please contact us:
Company name: Maison Vance
Address: Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands
Email: info@maison-vance.fr
Thank you for trusting Maison Vance. We are committed to protecting your information while providing you with a smooth and enjoyable shopping experience.