Terms of service

Maison Vance is the brand of Maison Vance. These Terms and Conditions govern access to and use of the website https://maison-vance.fr/ (the “Site”), operated by Maison Vance, whose registered office is located at Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands. These Terms also apply to the products and services offered on the Site.

By visiting the Site or using our services, you accept these Terms as legally binding.

Company name: Maison Vance
Chamber of Commerce: 98569260
Address: Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands
Email: info@maison-vance.fr

No registration is required to browse the Site. However, purchasing items or using certain features may require creating an account and accepting these Terms.

Maison Vance offers fashion items through the Site. These Terms define the rights and obligations between Maison Vance and its users.

If you do not agree with these Terms, please stop using the Site or our services.

This Site is operated by Maison Vance. The terms “we,” “our,” or “us” refer to Maison Vance.

Any improvement, update, or new feature of the Site will also be subject to these Terms. The most recent version is always available on this page. Maison Vance may modify these Terms at any time, with changes taking effect upon publication.

Our online store uses Shopify Inc., which provides the technical platform supporting our e-commerce operations.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these Terms, you confirm that you are of legal age in your country of residence or have parental consent, if applicable.
The Site must not be used for unlawful purposes, including copyright infringement.
Introducing malware or any harmful code is prohibited.
Any violation may result in the immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We may restrict access to the Site to anyone at our discretion.
Information may be transmitted via various networks and adapted for technical reasons; however, payment data always remains encrypted.
You may not copy, resell, or exploit any part of the Site without written permission.
Section headings are provided for convenience only.

SECTION 3 – ACCURACY AND TIMELINESS OF CONTENT

We do not guarantee that the information on the Site is complete, accurate, or up to date. It is provided for informational purposes and does not replace personalized advice.
Some information may remain available for archival purposes. We may modify or remove content at any time without obligation.
We recommend that you review this page regularly.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices may be changed without notice.
We reserve the right to modify or discontinue products, services, or features.
We are not responsible for modifications, interruptions, or removals.

SECTION 5 – PRODUCT INFORMATION

Some products may be available online only and in limited quantities. Returns are governed by our return policy.
We endeavor to present products accurately, but color variations may occur depending on the screen.
We may limit sales or change product information at any time.
We do not guarantee that products will meet all personal expectations.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders if necessary.
You agree to provide accurate and up-to-date information.
For more information, see our return and refund policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools over which we have no direct control.
These tools are provided without warranty and used at your own risk.
We recommend that you review their terms.
Future tools will also be subject to these Terms.

SECTION 8 – LINKS AND THIRD-PARTY CONTENT

The Site may include third-party content.
External links are provided for convenience, and we are not responsible for their content.
Please review their policies before using them.

SECTION 9 – USER CONTRIBUTIONS AND REVIEWS

By submitting content, you grant us the right to use it freely.
We are not required to keep it confidential or compensate you.
We may remove any inappropriate content.
You warrant that your content does not violate any rights.
We are not responsible for content posted by users.

SECTION 10 – PERSONAL DATA

All personal data is processed in accordance with our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Errors may occur regarding products, prices, or availability.
We may correct these errors or cancel orders at any time.
We are not required to update the information unless required by law.

SECTION 12 – PROHIBITED USES

The following are prohibited:

  • break the law

  • encourage illegal activities

  • violate regulations

  • infringe property rights

  • harass or discriminate

  • spread false information

  • transmit malware

  • collect data without authorization

  • engage in spam or phishing

  • circumvent security

We may block access in the event of a violation.

SECTION 13 – LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.
You use the Site at your own risk.
Services are provided "as is" without warranty.
Maison Vance cannot be held liable for direct or indirect damages, to the extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Maison Vance in the event of a breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is invalid, the others remain in effect.

SECTION 16 – TERMINATION

You may stop using the Site at any time.
In the event of a violation, we may suspend your access immediately.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Maison Vance.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the Netherlands.

SECTION 19 – CHANGES TO THE TERMS

The latest version is always available on this page.
Continued use of the Site constitutes acceptance of the changes.

SECTION 20 – RETURNS AND REFUNDS

Hassle-free returns

At Maison Vance, we believe every item should be a perfect fit for you. If it isn't, our return process is simple and stress-free.

Return period

You have 30 days after delivery. Items must be unused, in original condition and with their packaging. No restocking fees.

How to make a return

Contact info@maison-vance.fr with your order number. Return shipping costs are the customer's responsibility. Tracked shipping is recommended.

Exchanges

An exchange is possible, subject to availability.

Refund

Processed within 7 business days of receipt.

Support

Contact: info@maison-vance.fr

SECTION 21 – CONTACT

For any questions:

Company name: Maison Vance
Address: Kanaalstraat 25-2, 1054WZ Amsterdam, Netherlands
Email: info@maison-vance.fr

Thank you for your trust in Maison Vance, and we are committed to providing you with a quality shopping experience.